We're here to help.
Questions about Gifted Star, billing, or saved progress? Find quick answers below, or email us.
Email us
We read every message and typically reply within 1–2 business days.
Please include your device, its OS version, and what went wrong. Screenshots help.
Frequently asked questions
Which devices does Gifted Star support?
Gifted Star supports iPhone and iPad running iOS or iPadOS 17 or later.
Will I need an account?
No. There's no sign-up or login, just download and play.
How does Gifted Star handle data?
Profiles and practice records stay on the device. Gifted Star uses limited technical, usage, and purchase data for analytics and advertising attribution. It shows no third-party ads and does not request cross-app tracking. See the Gifted Star Privacy Policy for details.
How do subscriptions and purchases work?
Gifted Star is free to download. Optional quarterly and annual subscriptions or a lifetime purchase unlock full access. Subscriptions renew automatically until canceled.
To view, change, or cancel a subscription:
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then Subscriptions.
- Select the app and choose to change or cancel your plan.
Canceling stops future renewals; you keep access until the current period ends. Refund requests are handled by Apple at reportaproblem.apple.com.
How do I reset saved progress?
Open Gifted Star, go to parent Settings, then choose Reset Progress. This clears the active profile's recorded practice history and can't be undone.
My purchase didn't unlock. What should I do?
Open the Gifted Star purchase screen and tap Restore while signed in with the Apple Account used for the purchase. Still missing? Email support@curioak.com.
Your account & data
Gifted Star has no user accounts. Profiles, answers, scores, and practice records stay on the device. Limited analytics and purchase data are handled as described in the Gifted Star Privacy Policy.
How to delete your data
- Reset progress: open Gifted Star, go to parent Settings, then choose Reset Progress.
- Remove everything: delete the app from your device. This permanently erases all locally stored progress and settings.
If you have a subscription, remember to cancel it separately in your Apple Account settings. Deleting the app does not cancel an active subscription.
Still stuck? Email support@curioak.com and a real person will get back to you.